Help Desk

/Help Desk
Help Desk 2019-10-07T13:18:22+00:00

Helpdesk

Marvelous UI

Track, organize and unravel client tickets.

Arrange your tickets the manner in which you need with the stunning kanban see.

Get a moment to outline of your group’s remaining burden and check the status of a ticket dependent on your exceptionally custom fitted SLA rules.

Email

New approaching messages make tickets consequently.

Site Structure

Qualify your client’s questions with an adjustable site structure.

Twitter

Tune in to Twitter hashtags and make tickets on the fly if necessary.

Live Visit

Utilize the Live Talk module on your site to quickly draw in guests.

Streamlined for profitability

SLAs, Robotization, Formats, and Canned Reactions.

Odoo Helpdesk is streamlined for your group’s profitability:

Make your SLA principles and let Odoo make a move consequently.

Computerize messages or activities at various phases of ticket goals.

Characterize dynamic email layouts to robotize the most well-known reactions.

Raise passes to your administrator in only a tick.

Welcome specialists into a live dialog.

Utilize canned reactions in live talk for moment answers.

Sell bolster contracts

Sell, recharge, and upsell effectively.

Sell bolster contracts to consequently give helpdesk administrations to your client. Track time on each agreement with the timesheet application and upsell naturally with time-restricted contracts. Make cautions for your deals or helpdesk group dependent on your client status.